# Activate your MoreRoom Pro licence key

> Paste your licence key in Settings › Licence or from any PRO badge, and what each message means: invalid key, maximum number of Macs, no longer active.

- URL: https://moreroom.app/support/activate-licence
- Topic: Licence & purchase
- Updated: 2026-10-17
- Publisher: MoreRoom (Yando Pte. Ltd.) — https://moreroom.app

## In short

- Choose MoreRoom › Settings…, open the Licence tab and click Enter Licence Key… — or click any PRO badge. Paste your key and click Activate.
- Your key starts with MR- and is in the email you received after buying. Capitals, spaces and dashes don’t matter.
- Activation needs the internet once. After that Pro works offline; MoreRoom renews its activation quietly when it’s online.

## How to activate Pro

1. **Copy your key.** Copy the key from the thank-you page or from the email “Your MoreRoom Pro licence key”. It looks like MR-XXXXX-XXXXX-XXXXX-XXXXX.
2. **Open the Pro sheet.** In MoreRoom, choose MoreRoom › Settings… (⌘,), click Licence, then Enter Licence Key…. You can also click any PRO badge in the app.
3. **Paste and activate.** Under Already have a licence?, paste the key into the field and click Activate (or press Return).
4. **Check.** The sheet closes and Settings › Licence shows your plan: Pro Yearly or Pro Lifetime. The PRO badges disappear.

## Where to paste the key

The Pro sheet — the one that opens from any **PRO** badge or from **Settings › Licence › Enter Licence Key…** — has a field under **Already have a licence?**. Paste your key there and click **Activate**.

Not installed yet? [Download MoreRoom](https://moreroom.app/download) first: Pro is unlocked in the same app, there’s nothing else to install.

## If activation fails

| Message | What it means | What to do |
|---|---|---|
| **This licence key is not valid.** | The key wasn’t found. | Copy it again from the email, in full. If you asked for a new key, use the newest email: [a new key replaces the old one](https://moreroom.app/support/lost-licence-key). |
| **This licence is already used on the maximum number of Macs.** | The key is already active on 3 Macs. | Deactivate a Mac you no longer use — see [Move your licence to a new Mac](https://moreroom.app/support/move-licence-new-mac) — or [contact us](https://moreroom.app/contact?topic=licence). |
| **This licence is no longer active** (with a reason) | The subscription ended, the purchase was refunded, or the key was replaced by a newer one. | For a replaced key, use the newest email. Otherwise renew Pro on the [pricing page](https://moreroom.app/pricing) or [contact us](https://moreroom.app/contact?topic=licence). |
| **Could not reach the MoreRoom server.** | Your Mac is offline, or a firewall or VPN blocks `api.moreroom.app`. | Check your connection and try again. |
| **Server error** (with a number) | A problem on our side. | Try again in a few minutes. If it persists, [contact us](https://moreroom.app/contact?topic=licence). |

## Offline use

Activation gives this Mac a signed licence that MoreRoom checks on the Mac itself, so Pro keeps working without internet. When the Mac is online, MoreRoom renews it quietly about once a week. Pro Lifetime keeps working even if the Mac stays offline for a long time. Pro Yearly keeps working offline for about five weeks after MoreRoom last renewed it; after that, it needs to go online once.

The licence is stored in your Mac’s Keychain. To activate, MoreRoom sends your key, an anonymous identifier of the Mac and the Mac’s name — so you can recognise it — and nothing else. See [Privacy and security](https://moreroom.app/support/privacy-security).

## Related articles

- [Buy MoreRoom Pro: plans, prices, receipts and VAT](https://moreroom.app/support/buy-pro.md)
- [Use Pro on up to 3 Macs, and move it to a new Mac](https://moreroom.app/support/move-licence-new-mac.md)
- [Lost your licence key? Get a new one by email](https://moreroom.app/support/lost-licence-key.md)
- [What’s in MoreRoom Free, and what Pro adds](https://moreroom.app/support/free-vs-pro.md)

## Still need help?

Write to us: a real person reads every message and answers within 2 business days. https://moreroom.app/contact