Troubleshooting

Reset MoreRoom, or uninstall it completely

Start MoreRoom from scratch, or remove it with every file it keeps: settings, history, widget data, licence, login item and permissions.

By the MoreRoom team, Yando Pte. Ltd.This page as Markdown

In short

  • If you use Pro, click Deactivate This Mac in Settings › Licence first, and turn off Open at login.
  • Quit MoreRoom and drag it from Applications to the Trash. Then delete its few files: ~/Library/Application Support/MoreRoom, its preferences (app.moreroom.mac) and ~/Library/Group Containers/6DP89DUYBU.app.moreroom.shared.
  • To only reset MoreRoom, delete those files but keep the app: it starts again with the welcome screen. History of past removals is lost, but items stay in the Trash.

How to uninstall MoreRoom completely

  1. Prepare In MoreRoom › Settings…, click Licence › Deactivate This Mac if you use Pro, and turn off Open at login, in the menu bar in the General tab. Wake up any project you hibernated.
  2. Quit and remove the app Quit MoreRoom (⌘Q). In Finder, drag MoreRoom from Applications to the Trash.
  3. Remove its data In Finder, choose Go › Go to Folder… (⇧⌘G) and delete each folder or file listed below, if it exists.
  4. Remove its preferences In Terminal, run: defaults delete app.moreroom.mac
  5. Clean up permissions In System Settings › Privacy & Security › Full Disk Access, select MoreRoom and click –. Then empty the Trash.

Before you start

  • Pro: open MoreRoom › Settings… › Licence and click Deactivate This Mac, so you can use your licence on another Mac.
  • Open at login: turn off Open at login, in the menu bar in Settings › General.
  • Hibernated projects: click Wake Up on them in Projects first if you want MoreRoom to reinstall their dependencies. Otherwise their small .moreroom-hibernation.json file is harmless, and you can delete it.

Everything MoreRoom stores

What Where
The app /Applications/MoreRoom.app
History of removals, Storage Weather history, rule updates ~/Library/Application Support/MoreRoom
Settings ~/Library/Preferences/app.moreroom.mac.plist — remove it with defaults delete app.moreroom.mac
Data shared with the widget ~/Library/Group Containers/6DP89DUYBU.app.moreroom.shared
The widget’s own container, if present ~/Library/Containers/app.moreroom.mac.widget
Caches, if present ~/Library/Caches/app.moreroom.mac and ~/Library/HTTPStorages/app.moreroom.mac
Pro activation Two items named app.moreroom.license-token and app.moreroom.license-clock in the login keychain
Open at login System Settings › General › Login Items & Extensions
Permissions System Settings › Privacy & Security › Full Disk Access, and System Settings › Notifications if you turned on alerts

~ is your home folder. To open these places, choose Go › Go to Folder… in Finder (⇧⌘G) and paste the path.

MoreRoom installs nothing else: no helper tool, no system extension, no kernel extension.

Uninstall step by step

  1. Do the steps in Before you start, then quit MoreRoom (⌘Q).
  2. Drag MoreRoom from Applications to the Trash.
  3. Delete the folders listed above that exist.
  4. Open Terminal and run defaults delete app.moreroom.mac to remove the settings.
  5. Optional: open Keychain Access, search for app.moreroom and delete the two items.
  6. Remove MoreRoom from Full Disk Access with the – button.
  7. Empty the Trash.

Reset MoreRoom without uninstalling

To start from scratch — welcome screen, default settings — quit MoreRoom, then delete ~/Library/Application Support/MoreRoom and the widget data, and run defaults delete app.moreroom.mac. Keep the app and your Keychain items: Pro stays active.

Resetting forgets your History: past removals can no longer be restored from MoreRoom, but anything still in the Trash can be put back with Finder’s Put Back.

Reinstall later

Download MoreRoom again at any time. If you used Pro, activate your key again — a Mac you deactivated is free to be activated again.