Hvordan kan vi hjælpe?
Svar trin for trin om at installere MoreRoom, frigøre plads sikkert, Lagringsvejr og din Pro-licens.
Gennemse efter emne
Kom godt i gang
Installation, fuld diskadgang, scanning, og hvordan du finder rundt.
7 artiklerFrigør plads
Sikkerhedsmærker, Fortryd og alle de måder, MoreRoom skaffer plads på.
11 artiklerLagringsvejr og advarsler
Prognosen, widgetten, advarslerne og emnet på menulinjen.
4 artiklerLicens og køb
Gratis og Pro, køb, aktivering, skift til en ny Mac, refusion.
7 artiklerOpdateringer og privatliv
Automatiske opdateringer, og hvad MoreRoom sender – og aldrig sender.
2 artiklerFejlfinding
Når noget ikke ser rigtigt ud, og hvordan du løser det.
10 artiklerPopulære spørgsmål
Kan MoreRoom slette noget vigtigt?
MoreRoom fjerner aldrig noget på egen hånd. Du vælger hvert emne, det havner først i papirkurven, og du kan fortryde. Emner, der kan indeholde noget, du holder af, er mærket »Gennemse først«, og emner mærket »Dine data« kan slet ikke fjernes fra MoreRoom.
Hvorfor skal MoreRoom have fuld diskadgang?
macOS skjuler nogle mapper – Mail, Beskeder, Fotos, Skrivebord, Dokumenter, Overførsler og andre apps’ data – for alle apps, medmindre du giver tilladelse. Med fuld diskadgang kan MoreRoom måle dem; den uploader eller ændrer aldrig dine filer. Slå det til i Systemindstillinger › Anonymitet & sikkerhed › Fuld diskadgang, eller scan uden: Beskyttede mapper springes så over.
Jeg har slettet filer, men min ledige plads har ikke ændret sig. Hvorfor?
Emner i papirkurven fylder stadig, indtil du tømmer den. En app kan også holde slettede filer åbne: MoreRoom viser denne »spøgelsesplads«, og hvilken app du skal afslutte. Lokale øjebliksbilleder fra Time Machine kan også holde på slettede data i et stykke tid.
Hvorfor viser MoreRoom andre tal end Finder?
Finder regner plads, der kan ryddes – caches og øjebliksbilleder, som macOS selv kan slette – som tilgængelig. MoreRoom viser den for sig, måler, hvad filer reelt fylder på disken, og forklarer resten af Systemdata. Ligesom Finder bruger den decimale enheder: 1 GB er 1.000.000.000 byte.
Hvordan fortryder eller gendanner jeg noget, jeg har fjernet?
Tryk på ⌘Z, eller klik på Fortryd i beskeden, der bekræfter fjernelsen. Tidligere fjernelser finder du under Historik i indholdsoversigten: Klik på Gendan. Emner, der er fjernet med deres eget værktøj og mærket »Permanent«, kan ikke gendannes.
Hvad er forskellen på Gratis og Pro?
Gratis scanner hele din Mac, forklarer alt, indeholder Lagringsvejr, widgetten, advarsler og spøgelsesplads og lader dig fjerne emner og afinstallere apps ét ad gangen. Pro frigør plads på én gang: Samleren, »Tilføj alle sikre emner«, måltilstand, dvale for projekter og hele skydrev på én gang.
Hvordan aktiverer jeg min licensnøgle?
Vælg MoreRoom › Indstillinger i MoreRoom, åbn fanen Licens, og klik på Indtast licensnøgle… (eller klik på et vilkårligt PRO-mærke). Indsæt nøglen fra din e-mail – den starter med MR- – og klik på Aktivér. Din Mac skal være online imens.
Jeg har mistet min licensnøgle. Hvad gør jeg?
Indtast din købsmail på siden til gendannelse af licens, så sender vi dig en ny nøgle på e-mail inden for få minutter. Den erstatter den gamle nøgle, og Macs, der allerede er aktiveret, virker fortsat.
Hvor mange Macs kan jeg bruge, og hvordan skifter jeg til en ny Mac?
Én licens virker på op til 3 Macs. Aktivér din nøgle på den nye Mac. Hvis MoreRoom siger, at licensen allerede bruges på det maksimale antal Macs, så åbn Indstillinger › Licens på en Mac, du ikke længere bruger, og klik på Deaktiver denne Mac – eller kontakt os, så frigør vi en plads.
Hvordan opsiger jeg Pro årligt?
Når som helst via linket i din kvitteringsmail eller ved at skrive til os. Pro forbliver aktiv indtil udgangen af det år, du har betalt for; derefter går MoreRoom tilbage til Gratis, og intet på din Mac går tabt.
Kan jeg få pengene tilbage?
Ja. Inden for 30 dage efter et køb eller en årlig fornyelse, uanset årsag: Skriv til os fra den e-mail, du brugte, så refunderer vi hele beløbet. Refusionen dukker normalt op inden for 5 til 10 arbejdsdage.
Uploader MoreRoom mine filer?
Nej. Scanninger kører udelukkende på din Mac, og filnavne, stier og indhold forlader den aldrig. MoreRoom går kun online for at aktivere og forny en Pro-licens, hente signerede regelopdateringer og søge efter nye versioner.
Hvordan føjer jeg MoreRoom-widgetten til mit skrivebord?
Åbn MoreRoom én gang. Ctrl-klik derefter på skrivebordet, vælg Rediger widgets…, søg efter MoreRoom, og træk den lille eller mellemstore widget ud på skrivebordet.
Hvordan afinstallerer jeg MoreRoom helt?
Hvis du bruger Pro, så klik først på Deaktiver denne Mac under Indstillinger › Licens. Afslut MoreRoom, træk den fra Programmer til papirkurven, og slet derefter de få filer, den gemmer i dit Bibliotek – de står trin for trin i artiklen.
De udførlige artikler er på engelsk. De populære spørgsmål ovenfor er besvaret på dansk.
Kom godt i gang
Install MoreRoom on your Mac
Download MoreRoom, drag it to Applications and open it — and what to do if macOS says MoreRoom can’t be opened or is damaged.
Grant Full Disk Access to MoreRoom
Why MoreRoom asks for Full Disk Access, how to turn it on in System Settings step by step, and what is skipped if you scan without it.
Scan your Mac, your home folder or any folder
Start a scan from the home screen or the sidebar, scan external drives, rescan, cancel, scan automatically at launch and exclude folders.
Explore your disk: map, rings, list and inspector
Switch between the map, rings and list, zoom into folders, read the inspector, search all files and preview them with Quick Look.
MoreRoom keyboard shortcuts
Every keyboard shortcut in MoreRoom: scanning, switching views, zooming, Quick Look, moving to the Trash, the Collector and Undo.
MoreRoom settings explained
What each setting does: appearance, scan at launch, menu bar, open at login, alerts, sounds, updates, Full Disk Access, exclusions and licence.
MoreRoom system requirements
MoreRoom runs on macOS 15 Sequoia or later, on Apple silicon and Intel Macs. What else it needs, and which disks and languages it supports.
Frigør plads
Safety labels: Safe to remove, Review first and Your data
What MoreRoom’s safety labels mean, how its rules recognise space hogs, what comes back on its own, and why some items can’t be removed.
Remove items safely: the Trash, the Collector and Undo
How MoreRoom removes items: one at a time or in one go with the Collector, always to the Trash first, with Undo (⌘Z) and History.
Free Up Space and goal mode
Use Free Up Space to see everything MoreRoom recognises, add all safe items at once, or let goal mode pick the safest way to free 10 to 100 GB.
Understand System Data with MoreRoom
How MoreRoom’s System Data screen splits your startup disk into your files, hidden areas and macOS volumes, and why Finder and Settings disagree.
Clean up your Downloads folder
Downloads Cleanup finds installers of apps you already installed, archives you already extracted and files downloaded twice.
Hibernate dormant projects, and wake them up
Projects frees the rebuildable folders of projects you haven’t touched for 30 days — node_modules, build folders, venvs — and restores them on demand.
Uninstall apps with everything they left behind
Remove an app with its caches, settings, containers and logs in one step you can undo — including App Store apps, running apps and duplicate copies.
Keep in the Cloud: free space without deleting cloud files
Remove local copies of files already safe in iCloud Drive, Dropbox, OneDrive or Google Drive. Nothing is deleted; files still uploading are kept.
Ghost space: when deleted files still take space
Deleted 50 GB and nothing changed? An app may still hold those files open. MoreRoom shows how much, which app, and gets it back by quitting it.
Free Without Deleting: shared duplicates and compressed cold files
Get space back while keeping every file: identical copies share their space as APFS clones, and files unused for two months are compressed by macOS.
Is my Mac ready for the next macOS update?
MoreRoom’s home screen tells you whether there’s room for a major macOS update and how much headroom macOS has, and frees exactly what’s missing.
Lagringsvejr og advarsler
Storage Weather: a forecast for your disk
How Storage Weather measures free space, when the forecast appears, what “Full in about 40 days” means and how to keep it measuring.
Add the MoreRoom widget to your desktop
Put MoreRoom’s widget on your desktop or in Notification Center: free space, the 30-day trend, the forecast and what you can free up.
Alerts before your disk fills up
Turn MoreRoom’s alerts on or off, what each alert means, how often they can come, and how to manage them in macOS notifications.
The menu bar item, and opening MoreRoom at login
What MoreRoom’s menu bar item shows, how to hide it, and how Open at login keeps Storage Weather, the widget and alerts up to date.
Licens og køb
What’s in MoreRoom Free, and what Pro adds
Exactly what the free version of MoreRoom does, what MoreRoom Pro unlocks, the two Pro plans, and what happens when a subscription ends.
Buy MoreRoom Pro: plans, prices, receipts and VAT
How to buy MoreRoom Pro on the website or in the app, which currency and taxes apply, where your key arrives, and how to get a receipt or an invoice.
Activate your MoreRoom Pro licence key
Paste your licence key in Settings › Licence or from any PRO badge, and what each message means: invalid key, maximum number of Macs, no longer active.
Use Pro on up to 3 Macs, and move it to a new Mac
How many Macs one licence covers, how to deactivate a Mac you no longer use, and what to do when a new Mac says the maximum is reached.
Lost your licence key? Get a new one by email
Enter your purchase email on the licence recovery page and we email you a new key in minutes. The old key stops working; activated Macs keep Pro.
Renew or cancel Pro Yearly
How Pro Yearly renews, how to cancel it from your receipt email or by writing to us, and what happens when it ends. Switching to Lifetime.
Get a refund for MoreRoom Pro
MoreRoom Pro has a 30-day refund, no questions asked, for a first purchase or a yearly renewal. How to ask, how long it takes and what happens to Pro.
Opdateringer og privatliv
Keep MoreRoom up to date
MoreRoom updates itself automatically. How to check for updates by hand, change the update settings, read the release notes and get new rules.
Privacy and security: what MoreRoom reads and sends
What MoreRoom reads on your Mac, the only three things it ever sends over the internet, how its rules are signed, and why it never runs downloaded code.
Fejlfinding
A scan seems slow or stuck
Why a MoreRoom scan can take longer than usual — huge folders, network or slow external drives, privacy prompts — and what to do about it.
Why MoreRoom’s numbers differ from Finder and System Settings
Purgeable space, local snapshots, APFS clones, size on disk vs logical size, hidden folders and GB vs GiB: why each tool shows a different number.
macOS keeps asking for permission, or Full Disk Access stays off
Fix repeated macOS permission prompts and a Full Disk Access switch that seems ignored: duplicate copies, stale entries, and quitting and reopening.
I removed files, but my free space didn’t come back
Why free space doesn’t change after a cleanup — the Trash, ghost space held by open apps, local snapshots, purgeable space — and how to get it back.
An item can’t be removed, or was skipped
Why the Move to Trash button is disabled for some items, or a removal fails: your data, items managed by apps or macOS, administrator rights, apps in use.
The MoreRoom widget shows no data or is out of date
Fix a MoreRoom widget that says “Open MoreRoom to start”, shows old numbers or no “can be freed” figure.
MoreRoom alerts don’t appear
Not getting MoreRoom’s alerts? Check the switch in MoreRoom, macOS notification settings, Focus, and whether MoreRoom is running.
Restore something you removed with MoreRoom
Put items back with Undo (⌘Z), History or Finder’s Put Back — and what can’t be restored: emptied Trash, items removed by their tool.
Reset MoreRoom, or uninstall it completely
Start MoreRoom from scratch, or remove it with every file it keeps: settings, history, widget data, licence, login item and permissions.
Disk Tools: speed, health and a check for every drive
Test a drive’s speed, read its health, see its format with advice, and check it for damage without changing anything. Free, for any mounted drive.
Intet matcher din søgning. Prøv med andre ord, eller kontakt os. Kontakt os